MACBETH as a MCDA Tool to Benchmark Airports
Airports benchmarking depends on airports performance and efficiency indicators which also are important issues for several stakeholders: business and operational managers, regulatory bodies, airlines and passengers. There are several sets of indicators to evaluate airports performance and efficiency as well as several techniques to benchmark such infrastructures. The aim of this work is to provide all stakeholders with a more user-friendly tool to benchmark airports. Thus using MacBeth, a Multi-Criteria Decision Analysis tool, we evaluate firstly the performance of Portuguese airports and secondly the efficiency of a set of worldwide ones. The results show that this particular approach is a very promising one mainly if compared with those traditionally in use.